Job Description:
As a Field Engineer at Maxinet Broadband, you will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of our internet infrastructure. You’ll work closely with our engineering and operations teams to deliver high-quality services to our customers.
Responsibilities:
- Install, configure, and maintain internet equipment including routers, switches, and access points at customer premises
- Perform on-site troubleshooting and diagnostics to identify and resolve connectivity issues
- Conduct network audits and surveys to assess performance and identify areas for improvement
- Collaborate with cross-functional teams to implement network upgrades and expansions
- Provide technical support and guidance to customers regarding internet setup and usage
- Perform tower climbing and antenna installation as part of network infrastructure projects
- Conduct tower inspections and maintenance activities to ensure safety and compliance with industry standards
- Document and report on-field activities, equipment inventory, and maintenance records
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Proven experience in network installation, configuration, and troubleshooting
- Hands-on experience with networking equipment such as routers, switches, and access points
- Familiarity with networking protocols (TCP/IP, DHCP, DNS) and technologies (Ethernet, Wi-Fi)
- Strong problem-solving skills and ability to work independently in a fast-paced environment
- Excellent communication and interpersonal skills
- Experience in welding is a plus
- Valid driver’s license and willingness to travel to customer sites as needed
How to Apply:
Interested candidates are encouraged to submit their resume and cover letter to HR@maxinetgh.com . Please include “Field Engineer Application” in the subject line. We look forward to hearing from you!
Job Title
Field Engineer
Company
Maxinet Broadband
Work Office
Tabora, Accra
About Us:
Maxinet Broadband is a leading Internet Service Provider committed to delivering reliable and high-speed internet solutions to communities and businesses. With a focus on innovation, customer satisfaction, and community engagement, we’re dedicated to shaping the future of connectivity.